All users must complete the KYC process before being allowed to trade.

Valid documents, such as a government-issued ID and proof of address, must be submitted.

High Roller Funding uses a third-party provider to conduct KYC checks. We do not have control over the approval or denial of these checks.

If a trader fails KYC, their account will be terminated. Depending on the nature of the failure, we may request further information or clarification.

In some cases, a refund of the challenge fee may be provided, but this is handled on a case-by-case basis.